Shipping policy

Thank you for shopping with Perseau! Please review our shipping policy below. If you have any questions, contact us at orders@perseau.us

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	2–5 business days	$10.00 flat fee
Expedited Shipping	Not available
Overnight Shipping	Not available

Delivery delays can occasionally occur. Estimated delivery times are not guaranteed and may vary due to carrier delays, weather, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided.

Please allow 24–48 hours for tracking information to update after receiving your confirmation email.

Shipping Restrictions

We currently ship to addresses within the United States only.

Damaged, Lost, or Stolen Packages

Perseau is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim.

If your tracking information shows your package as delivered but you have not received it, please contact us at orders@perseau.us so we can assist you.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Perseau is not responsible for orders shipped to an incorrect address provided by the customer. If you need to correct an address after placing an order, contact us immediately at orders@perseau.us - we cannot guarantee changes once an order has entered processing.